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Once you have setup an online shopping cart you will be able to collect payments online. You will undoubtedly have fraudulent transactions come thru your online cart. We have been collecting online payments for years and we recommend the following tips to minimize your potential chargeback's.

  • Call every customer to verify the transaction
  • If you are delivering a virtual product then track every download and the IP address of the person downloading.
  • Only deliver product to the card holders address
  • Send all products with tracking and a signature required

It may seem at first glance that these are obvious but when you get busy it is easy to skip some of these steps and you do not want to be reminded by getting a chargeback.